Contact Us

Wuxi Maxwell Automation Technology Co., Ltd.

ADD:No. 2-300 Block4, Technology Park, Changjiang Road34#,New District, Wuxi City, Jiangsu Province, China

Mobile phone:



Position:Home > Support > Services



After-sales service:                                                                                                                    


1, warranty time: one year, from the date which the product is qualified commissioning. Any damage except the wrong operation during

warranty period is repaired freely.  But buyer should pay for the airticket, living there charge of our engineer..

2, commissioning services: the product`s installation and commissioning at the demand side, our engineers will not leave there untill get your agreement.

3, training services: our engineers will train your staff to operate it during the period of installation and commissioning, and they will not leave there untill

your staff can operate it properly and normally.  

4, maintenance services: any malfunction happened once you enquiry us, we will reply you within 48 hours except the special reasons.

5, lifelong services:  we provide lifelong services for all the products we sold out, and supply the spare parts with discount price.  

6, certificate services: we can provide related certificates to customers freely according to the request of customers.

7,inspection services: you can ask the third part inspection company or your inspector to inspect the products before shipment.  

8, the file: the Manual Specification, report of the material which used to the equipment.